Service Coordinator

• Office-based coordination role servicing active civil and construction projects
• Own the scheduling function end-to-end — build the systems, not just follow them
• Permanent role with a specialist services business

This is a specialist services business embedded in Queensland's civil and construction sector working directly with project teams and contractors across infrastructure, civil projects. With a highly skilled field team and a loyal project client base, the business is growing rapidly and needs a strong coordination presence in the office to match the pace on site.

The environment is direct, no-nonsense, and technically engaged. It's the kind of place where your work is visible, your contribution is recognised, and the people you work with take what they do seriously.

As Service Coordinator, you are the link between the office and the field — scheduling and dispatching a team of specialists to project sites, managing client communication, and making sure every job is resourced, documented, and delivered without gaps. No two days are the same.

This is a role with genuine scope. If you're the kind of coordinator who builds better systems rather than just working inside broken ones, you'll find a lot of room to move here.

• Plan and manage daily and weekly scheduling for field specialists across active project sites
• Handle inbound client enquiries — triage, prioritise, follow up, and keep stakeholders informed
• Develop and maintain scheduling workflows, SOPs, and coordination systems
• Liaise with field staff, project managers, and site teams to ensure seamless service delivery
• Maintain accurate job records, site documentation, and CRM data across all active projects

• Background in project coordination, scheduling, or service administration — construction or civil exposure welcomed
• Highly organised with sharp attention to detail — you close the loop on every task
• Confident communicator — comfortable with site teams, project managers, and clients alike
• Experienced with job management platforms, scheduling tools, or CRM systems
• Proactive problem-solver — you don't wait to be told when something isn't working

• $70,000 - 90,000+ superannuation
• Office-based role with direct connection to active project sites
• Genuine ownership of the coordination function from day one
• Structured onboarding and full product and systems training provided
• Clear career development pathway within a growing specialist services business

Click Apply and include a brief cover letter addressing what draws you to this type of role and what you'd bring to the coordination function. For a confidential discussion, contact Justin at [email protected] or call 1300 160 867.

Full Australian work rights required. This role is being managed by Giide on behalf of our client.